The answer to this question is yes Aliexpress is a legit company, but you still have to be smart when making purchases. Aliexpress is a company that provides a service to connect sellers and buyers, similar to other online companies like eBay or Amazon. However, unlike these companies, all of the sellers are on mainland China, and ship to buyers outside of China. With this in mind, it is important for you to be careful before making a purchase from a vendor.
One of the most important things is to look at the seller’s feedback before making a purchase from any seller on Aliexpress. If the seller does not have any feedback, they are most likely a new seller. You might want to think about purchasing from a different seller who has significantly more feedback. You will also want to read some of the most recent feedback on a seller. If customers have been recently satisfied, it is much more likely the seller is legit, but if the feedback is negative, proceed with caution. Either look for a different seller, or make a small purchase before committing to a larger purchase from the seller.
Another thing you will want to make sure you take into consideration is the feedback on the product you are considering purchasing. Do not simply rely on the photos and descriptions of the product. Two dimensional photos can only provide so much information about a product. By reading reviews from actual customers who have purchased and received the product you will get a better idea of the quality of the item you are purchasing. This is also important since the regulations for many products from China are different than those in other countries. If at any point the feedback you read makes you unsure, look for a different item to purchase.
Many of the products sold on Aliexpress are significantly cheaper than similar products in a department store or from other online stores. There are a few reasons for this. Many of the sellers on Aliexpress are actually manufacturers. As a result, the middleman is no longer in the picture and the result is less of a mark up in the product pricing. However, there may be another reason for this significant price reduction. Since China does not have the same product guidelines as other countries, it is possible the quality of the product is not the same as an equivalent product. It might also mean the product is a reproduction of the original product. If you are looking for the same quality product, and would be disappointed if you received a “knock of” version then you are better off making your purchase from a physical store where you can see and feel a product before making a purchasing decision.
Aliexpress uses an “escrow” feature to hold payment from a buyer until it is confirmed the order has been received. This helps to reduce the likelihood of a seller being able to scam a buyer out of money and not delivering a product. It also helps to keep the buyers information secure from potential scammers. In addition, when making any online purchase, it is recommended to use a payment option which provides you with an extra level of security. Using a credit card who offers additional support and protection for purchases made online will help ensure your information is secure, but will also help to ensure you have another option for opening a dispute if an order is not received as promised. Unfortunately, many debit cards do not offer many of the same protections as a debit card. Another option is to use a pre-paid credit card to give you an added layer of protection.